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Legal

Privacy Policy

How Donkey Dumpster collects, uses, and protects your information.

Last Updated: April 2026

Donkey Dumpster ("we," "us," or "our") operates the website donkeydumpster.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.

Information We Collect

We collect information you voluntarily provide when you request an estimate, schedule a service, or contact us. This may include:

  • Your name
  • Phone number
  • Email address
  • Service address
  • Details about your junk removal or dumpster rental needs

We also automatically collect certain technical information when you visit our Site, including your IP address, browser type, device type, pages visited, and referring URL.

How We Use Your Information

We use the information we collect to:

  • Provide estimates for junk removal and dumpster rental services
  • Schedule and coordinate service appointments
  • Communicate with you about your service requests, including confirmations and follow-ups
  • Respond to your questions and customer service inquiries
  • Improve our website and services
  • Send occasional marketing communications (only with your consent)

SMS/Text Messaging

If you opt in to receive text messages through our estimate request form or by other means, we may send you SMS messages related to your service request, appointment scheduling, and service updates. By opting in, you consent to receive these messages at the phone number you provide.

  • You can opt out of text messages at any time by replying STOP to any message.
  • Reply HELP for assistance.
  • Message and data rates may apply. Message frequency varies.
  • Carriers are not liable for delayed or undelivered messages.
  • We will not share your phone number or SMS opt-in consent with third parties for marketing purposes.

Cookies and Analytics

Our Site uses cookies and similar tracking technologies to improve your browsing experience and analyze how visitors use the Site. Specifically, we use:

  • Google Analytics: to understand website traffic and visitor behavior
  • Google Tag Manager: to manage tracking scripts on our Site
  • Google Ads conversion tracking: to measure the effectiveness of our advertising campaigns

These tools may collect information such as your IP address, browser type, pages visited, and time spent on the Site. Google may use this data in accordance with its own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Most web browsers allow you to manage cookie preferences through their settings. Please note that disabling cookies may affect your experience on our Site.

Third-Party Services

We use the following third-party services that may process your data:

  • Payment processing: When you pay for services, your payment information is handled by our third-party payment processor. We do not store your credit card or bank account details on our servers.
  • Google Maps: Our Site may embed Google Maps to help you find our service areas. Google Maps is subject to Google's privacy policy.
  • Webflow: Our Site is hosted on Webflow, which may collect technical data as described in Webflow's privacy policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations. If you would like us to delete your information, please contact us using the details below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Know what personal information we have collected about you
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information (we do not sell your personal information)
  • Not be discriminated against for exercising your privacy rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

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